If you have purchased tickets for a Ticketmaster event, but you want to transfer your tickets to a different buyer, you have the following options:
1. The original ticket purchaser (fan) should call the Ticketmaster Servicecenter at +45 70 15 65 65. Then, the ticket buyer has to verify that he is the rightful owner of the tickets by stating the last four digits of the card that was originally used when purchasing the tickets, as well as the order number. The ticket buyer should also provide information about the fan receiving the tickets - name and phone number.
2. The fan receiving the tickets should also call the Ticketmaster Servicecenter at +45 70 15 65 65 to provide payment information.
3. If all parties meet the above requirements, Ticketmaster Danmark will refund the ticket cost to the original buyer, and sell the ticket again to the fan receiving the tickets.
4. When transferring tickets to a different fan, you must provide phone number and name for the person receiving the tickets.
If you wish to transfer someone elses tickets, you must be able to provide the full name of the original buyer, and the last four digits of the credit card used to originally purchase the tickets. The original owner of the tickets will be responsible to ensure a successful transfer.
Please note that service charges are not refunded when tickets are transferred.
Note that tickets purchased via Ticketmaster Mikrobetaling, Verve Ambassador or Roskilde Festival Smart Ticket is not covered and those tickets cannot be transferred.
A new barcode will be issued when tickets are transferred.