Should you wish to make a complaint about a purchase, please contact us by filling out the form under the customer service/FAQ link. If your complaint is not regarding the ticket purchase but the event itself, please contact the promoter/event organizer instead.
Articles in this section
- How do I buy a gift card?
- I have purhased tickets from a non-official ticketing provider. Can you check if it's valid?
- My tickets were supposed to be delivered by mail but I haven't received them?
- What is your service charge?
- How do I buy tickets?
- Who do I contact if I wish to make a complaint?
- Can I cancel my tickets and get a refund?
- Is it necessary to create a profile?
- What is eTicketFast?
- My tickets are lost?