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Information about Ticket Transfer
How do I buy tickets?
What is Fan Guarantee?
Can I exchange my tickets to a different day?
I have purhased tickets from a non-official ticketing provider. Can you check if it's valid?
When can I get my order refunded?
Can I cancel my order?
Why is the service charge not refunded if an event is cancelled?
What are price categories?
What are gift boxes?

If you have lost your eTicketFast tickets, please contact us by filling out the form under contact us, or by phone at +45 38 48 16 30. You can also find your tickets under My Account where you can login to see your tickets under the My Tickets link.

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