You can contact our partner Voucher Express with queries about your order. The team will be able to help you with your enquiry in English. Please make sure you have your booking reference to hand, if your query is about an existing order. The phone number is +44 1765 647 280, the lines are open Monday-Friday 10.00-18.00 and Saturday 10.00-13.30 CET/CEST.
Articles in this section
- Can I extend my Gift Card once it expires?
- Can I use my Gift Card/e-Gift Card in other countries?
- If I don’t use all the balance on my Gift Card, can it be used later for another booking?
- Is my order number the same as my Gift Card number?
- Where can I find my Gift Card number?
- Where can I find my 3-digit security number/PIN?
- When will I receive my e-Gift Card?
- Can I order an eGift Card and then forward it to the recipient myself?
- Can I send the eGift Card to my email address and then print it out for the person I want to give it to?
- How do I get a receipt for my Ticketmaster Gift Card order?