These general terms and conditions for competitions or prize draws (hereinafter: the “general terms and conditions”) apply to all promotional games and campaigns organized by Ticketmaster Danmark (Gl. Kongevej 60, 1850 Frederiksberg, hereinafter: “Ticketmaster”) on Ticketmaster.dk, in newsletters, on the blog, and on Facebook and Instagram (hereinafter: the “promotion”).
By participating in the campaign in question, the participant accepts the following terms and conditions.
1. Participation
1.1. Each campaign will specify how and when it will be possible to participate in the campaign, and whether any additional terms and conditions apply to participation.
1.2. Participants under the age of 16 declare that they have obtained permission from one or both parents to participate in the campaign. In certain competitions, it may be stipulated that, due to the type of prize that can be won, it is only possible to participate if you are 18 years of age or older. The participant guarantees that he or she is at least the minimum age or older. If, following verification, this is not the case, Ticketmaster will not award the prize to this person, but will put the prize up for a draw among the other participants.
1.3. If participation involves costs other than merely the costs of sending an email, submitting a form, or other data, these costs must be disclosed together with the specific campaign. In all cases, the cost per participation may not exceed the communication costs specified in connection with the campaign in question.
2. Prizes
Ticketmaster competitions: All competition winners must have a profile on Ticketmaster.dk in order to receive the prize. If they do not already have a profile, one must be created for the prize to be transferred.
2.1. The winners will be selected by random draw (using an impartial computer program or otherwise). Each campaign will state how many prizes are available and what the prizes comprise.
2.2. Each campaign must state the duration of the campaign and when the prize winners will be announced. The prize winners will be contacted personally by email or on Facebook, Instagram, or TikTok, depending on where the competition took place. Not all participants will be informed individually of the result. The result will be final and not subject to debate. Ticketmaster reserves the right to draw new winners if the contacted winners have not responded to the email or message within 48 hours.
2.3. The prize is personal and issued in the winner’s name. The prize cannot be transferred or otherwise converted or paid out in cash.
2.4. If the prize consists of tickets to concerts, festivals, or similar events, no compensation of any kind may be claimed in the event of cancellation of the event in question.
2.5. The prizes will be sent in their current condition. Ticketmaster is not responsible for any visible or hidden defects in the prizes or for any damage during delivery or shipment of the prize.
2.6. Ticketmaster is responsible for declaring and (arranging) the deduction of tax on gambling, unless otherwise stated in the specific terms and conditions for participation in the competition.
3. Personal data
3.1. By participating in a campaign, the participant gives Ticketmaster permission to publish his/her personal data on the Ticketmaster website, in newsletters, on the blog, or on social media.
3.2. By participating in a campaign in which the participant is asked to submit, share, or otherwise make images and/or text available to Ticketmaster, the participant gives Ticketmaster permission to use this material for promotional/marketing purposes.
4. Communication
4.1. In the case of specific campaigns, the method by which the winner will be announced, the date of the draw and distribution of prizes, and the manner in which the general terms and conditions for competitions or prize draws will be made available should, where possible, be clearly communicated.
5. Liability and other terms
5.1. Ticketmaster is in no way responsible for damage arising from participation in a campaign, nor for technical errors, defects, or delays in connection with participation in a campaign or the selection of the winner.
5.2. Ticketmaster reserves the right to end a campaign early. As a general rule, early termination must be announced through the medium where the campaign took place.
5.3. If specific rules have been prepared for a campaign that deviate from these general terms and conditions for participation in competitions, the specific rules take precedence over those stated in these terms and conditions.
5.4. The general terms and conditions for competitions or prize draws (including the specific terms and conditions for competitions or prize draws) may be changed by Ticketmaster at any time. We therefore recommend that you read the terms regularly.
5.5. These terms and conditions have no connection to promotional activities organized under the responsibility of advertisers, sponsors, or other third parties (production companies). Specific terms and conditions will be prepared for them.
5.6. These general terms and conditions for competitions or prize draws have been prepared in accordance with the guidelines for promotional competitions.
5.7. Questions or comments may be sent by email to marketing@ticketmaster.dk or by mail to Ticketmaster, Gl. Kongevej 60, 1850 Frederiksberg.