FAQ and general information
- Why does it say "Udsolgt" (sold out) or "Venteliste" (waiting list) on my ticket?
- Information about Ticket Transfer
- How do I buy tickets?
- What is Fan Guarantee?
- Can I exchange my tickets to a different day?
- I have purhased tickets from a non-official ticketing provider. Can you check if it's valid?
- Information about 3D Secure 2.0
- How do I create a new profile on Ticketmaster.dk?
- Is it necessary to create a profile?
- What if I have lost my password?
- How do I search for events?
- How do I use the interactive seatmap (ISM)?
- Can I extend my Gift Card once it expires?
- Can I use my Gift Card/e-Gift Card in other countries?
- If I don’t use all the balance on my Gift Card, can it be used later for another booking?
- Is my order number the same as my Gift Card number?
- Where can I find my Gift Card number?
- Where can I find my 3-digit security number/PIN?